I wish and hope that this article finds you safe and in good health. The rapid spread of the COVID-19 pandemic has created an unprecedented environment and in these testing times, I wish to reach out to you to make sure that you and your near ones are safe. At Kiara, our customers, contractors, partners, employees, and community at large are always our priority, and through these articles and newsletters, we attempt to build relationships along with enriching lives.

India finds itself in the grips of the second wave of infections, although most of the cases have been concentrated in six states. In the states where cases have spiked, the governments have been quick to impose limits on movement, leading to concerns that such localized lockdowns
may hamper economic recovery. All said and done, the economic recovery is likely to be delayed because of these sudden aberrations, but given the resilience shown in the past, the future is certainly going to be bright.

Regardless of these unfortunate but challenging circumstances, the construction activity in your ‘Kiara Residency’ project continues  uninterrupted. As a matter of fact, I am delighted to inform you that we have now almost completed the entire structure of the project i.e., the three towers have been constructed, the imposing main gate signifying the entrance to this beautiful project has been erected and the work on the  boundary wall is in progress. The completion of the structure and the other activities has now provided the much needed ‘form’ of this edifice. However, as I have reiterated in my earlier communications, we aim to create a ‘social edifice’ along with a construction edifice since a human being’s social life comprises various bonds formed with others – such as family, friends, neighbors, members of the community and visitors or strangers.

A person’s social environment is their society and all the surroundings influenced in some way by human beings. It includes relationships, institutions, culture and physical structure to achieve this. ‘Kiara Residency’ has attempted to provide this physical structure, to provide a home along with an opportunity to foster social relationships.

When I designed the ‘Kiara Residency’ project, my primary aim was not just to provide the best ‘living space’, but also to provide space and mechanisms to foster social relationships. This has been delivered in this project through the top-class amenities and facilities. Amenities are tools that conduce to comfort, convenience or enjoyment. Facilities are places or structure/things that are designed to facilitate an action or process. Amenities provide the residents with a great opportunity to relax and unwind. The ‘Kiara Residency’ project has various amenities like a swimming pool, clubhouse and abundant open green spaces.

Right from the conception stage, I had this vision of creating a blend between ‘affordable housing’ and avenues for ‘socializing’. It is a splendid experience to behold this vision being transformed into reality, albeit with the support of all our customers, contractors, employees and the community at large.

Another important aspect which I would like to reiterate is our focus on customer service. Since real estate development, apart from the  construction activity, comprises interacting and communicating with the people, customer service will always remain a key component and a ‘differentiator’. A satisfied customer will lead to a meaningful relationship built on trust, whilst also strengthening Kiara’s reputation and  brand. Our employees undergo gruelling training in developing such relationships through top-class customer service. At ‘Kiara’, we are of  the view that a happy and satisfied customer always lays down the path for more happy and satisfied customers and hence all our activities are directed towards achieving ‘ultimate customer satisfaction.’

It gives me great joy to announce that 80% of the units in the ‘Kiara Residency’ project have now been sold out. I wish to take this opportunity to thank all the customers, employees, and the community at large, that make this project a successful one.

Thank You,
Alpana Kirloskar
Chairperson & Managing Director
Kiara Lifespaces Pvt. Ltd